General Information

Due to Covid-19, shipping times may vary. We’re doing everything we can to deliver quickly and safely. 

  • Shipping time may vary according to Australia Post time frames and zones, and does not include order processing time.
  • Estimated delivery time (7-20 business days).
  • All orders are processed Monday to Friday (excluding public holidays) from 9am-4pm AEST.
  • Tracking advice will be sent to your email once your order has been dispatched.
  • In some cases, we may need to contact you before your order can be shipped.
  • To ensure there is no delay, please respond to any email/phone call from our customer care team.

International Shipping

  • Estimated delivery time (15-25 business days).
  • ALL International orders may be subject to customs inspections and import taxes unique to your country, based on items being over a certain value set by your local authority.

  • This is not within our control and we cannot pre pay these taxes. We advise contacting your local customs office to find out if/and how much these taxes may be.

  • Skitz Kicks will not mark your package as a "sample" or "gift" to avoid these taxes. Honesty is always the best policy!

  • All orders are shipped from our dispatch center via Australia Post.

    Once exported from Australia, parcels are transferred to your countries most reliable shipping service. For the most detailed tracking updates, please check your tracking through your countries courier website directly.