Politique d'expédition

GENERAL INFORMATION

Due to Covid-19, shipping times may vary. We’re doing everything we can to deliver quickly and safely. 

  • Shipping time may vary according to Australia Post time frames and zones, and does not include order processing time.
  • Estimated delivery time (7-15 business days).
  • All orders are processed Monday to Friday (excluding public holidays) from 9am-4pm AEST.
  • Tracking advice will be sent to your email once your order has been dispatched.
  • In some cases, we may need to contact you before your order can be shipped.
  • To ensure there is no delay, please respond to any email/phone call from our customer care team.

INTERNATIONAL SHIPPING

  • Estimated delivery time (15-20 business days).
  • ALL International orders may be subject to customs inspections and import taxes unique to your country, based on items being over a certain value set by your local authority.

  • This is not within our control and we cannot pre pay these taxes. We advise contacting your local customs office to find out if/and how much these taxes may be.

  • Skitz Kicks will not mark your package as a "sample" or "gift" to avoid these taxes. Honesty is always the best policy!

  • Once exported, parcels are transferred to your countries most reliable shipping service. For the most detailed tracking updates, please check your tracking through your countries courier website directly.